Jan 10, 2023 · Charges on your bill. Here’s why your first bill can be higher than average: It has one-time activation fees and equipment charges. We bill you for your first full month of service in advance. If you start service in the middle of a bill period, you’ll have charges for the days you used the service. Examples (amounts approximate): $1,099.99 sales price with $0 down is $30.55 per month; with $330 down (30%) is $21.38 per month; or with $600 down is $13.89 per month for 36 months. AT&T Installment Plan with Next Up: Price includes monthly smartphone installment payment and separate additional $6/month Next Up upgrade feature charge to be ... Any advice on next steps or any solutions other members have discovered would be helpful as well. --- Summary Performed AT&T NEXT upgrade at my local Best Buy; Shipped old phone back to AT&T using box and prepaid label provided by Best Buy; 4 months later, $259.99 charge appears on my bill for unreturned equipmentWhen you have both superfast fiber internet and an eligible AT&T Wireless SM plan. Plus, order fiber online and get up to $200 in reward cards with promo code EXTRA50. $20/mo. savings with eligible AT&T Wireless plan. Discount starts within two bills. Reward card redemption req'd. $150 w/300 or 500; $200 w/1 GIG+ Eligible ZIP codes only. Examples (amounts approximate): $1,099.99 sales price with $0 down is $30.55 per month; with $330 down (30%) is $21.38 per month; or with $600 down is $13.89 per month for 36 months. AT&T Installment Plan with Next Up: Price includes monthly smartphone installment payment and separate additional $6/month Next Up upgrade feature charge to be ... To upgrade your TV, Internet, or Home Phone service, call 1-855-808-4937. To upgrade your wireless service, call 1-800-808-4937. Both home services and wireless services can also be upgraded through your myAT&T account.Learn more about AT&T Wireless plans and AT&T Internet service, including AT&T Fiber. Shop cell phones, accessories and more. Pricing. Monthly recurring price. $14 or $17 depending on device model 7. $45 7. To get more info, see the device protection overview, or check out the program details brochure: Device protection brochure – all states but New York (PDF, 467KB) Device protection brochure for New York state (PDF, 467KB) See all important details.We want to keep your info safe. We haven't noticed any activity in a while. We're redirecting you for your security. OK, got it!Activity since last bill: We’ll show any credits you received. Multi-line display that shows: The product and its regular rate on one line; The product plus the promo description and a credit amount on a second line; FYI: Some promos may take up to two months to appear on your bill. See when your promo expiresApr 13, 2017 · Answer. AT&T should have canceled your account the first time you contacted it to cancel your account. If there was a misunderstanding — which can happen from time to time — then it should have done so the second time and stopped charging you. But this …. I’m not sure how this happened. Another reader also returned his AT&T phone, but ... Signed up for AT&T almost a year ago and it has been NOTHING BUT HEADACHES. At the time I signed up - I wanted Next Up, I even agreed to have it added to my account. I then had to contact AT&T every month as there were issues with my bill but I never noticed that Next Up wasn't on there.If you already have an installment plan and want to see it, go My bill and then View AT&T monthly subscriptions. Last updated: August 8, 2023 Did you get the help you needed?Examples (amounts approximate): $1,099.99 sales price with $0 down is $30.55 per month; with $330 down (30%) is $21.38 per month; or with $600 down is $13.89 per month for 36 months. AT&T Installment Plan with Next Up: Price includes monthly smartphone installment payment and separate additional $6/month Next Up upgrade feature charge to be ... If you’d want to update your phone at 50% you’d still need to pay for Next Up which is $5 a month to be able to do that. If you went ahead and decided to trade in your iPhone after 50% of the payments have been made then you would forfeit the reminder of the bill credits from that point forward. Dial *PAY on your AT&T phone (Spanish speakers should dial *PAGAR). Press 1 to pay with your bank account or press 2 to pay with your card. Follow the automated prompts to enter the required information. You will get a confirmation number once the payment has been made. You can also pay your AT&T bill through text message by signing up for TXT ...Sign in, if asked. Select the account you want to sign up for AutoPay, if you have multiple accounts. Toggle AutoPay On. Follow the prompts to finish signing up. Repeat these steps for each account you want to pay automatically. Good to know: AutoPay methods using a credit card will have an earlier draft date. AutoPay using a debit card or bank ...We haven't noticed any activity in a while. We're redirecting you for your security. Road55. Thanks for a quick reply. It is the fees and other charges that keep going up. I just don't understand it. It started at $7 and now its 9.03 which actually doesn't quite account for all the increases. I have only been with them a little over a year and the bill has gone up more than $4 in that time.Aug 31, 2023 · Pricing. Monthly recurring price. $14 or $17 depending on device model 7. $45 7. To get more info, see the device protection overview, or check out the program details brochure: Device protection brochure – all states but New York (PDF, 467KB) Device protection brochure for New York state (PDF, 467KB) See all important details. To upgrade your TV, Internet, or Home Phone service, call 1-855-808-4937. To upgrade your wireless service, call 1-800-808-4937. Both home services and wireless services can also be upgraded through your myAT&T account. There used to be 2 different kinds: 1. AT&T Next Every Year allowed you to upgrade w/trade-in when your device was at 50% paid off, 2. AT&T Next allowed you to upgrade w/trade-in when your device was at 80% paid off; both of these plans have been expired. The current Upgrade plan is the Next Up plan that costs $5/mo and allows you to upgrade w ...There are a few convenient ways to pay your AT&T bill for home internet and TV service. Make a single payment to your AT&T account any of the following ways: Pay bill by phone: 800.288.2020. Call the AT&T customer bill pay number, Monday – Friday between the hours of 8 a.m.-7 p.m. ET, or Saturday 8 a.m.-5 p.m.Billing mess. Hi, I have 2 lines with 2GB shared data. line 1: $40 under contract. line 2: $25 No Contract. Data: $25. I have pre-ordered Iphone 6S plus in ATT Next plan with per month of $31.21. Now I got an PDF from ATT saying below are going to be my next bill charges. line 1: $40 under contract.View your AT&T bill Learn how to access your current bill and account balance or review past bills. ACCOUNT MANAGEMENT Access your bill now Have your user ID and password handy to sign in and get your bill balance. View DETAILED STEPS About your bill page Once you sign in, you can see all bills associated with the ID and password used to sign in.Learn more about AT&T Wireless plans and AT&T Internet service, including AT&T Fiber. Shop cell phones, accessories and more. Monthly installment charge bill credit: For certain device offers, bill credits will be applied to your bill in equal amounts towards the device installment charge over the entire agreement term, typically 30 or 36 months. Subject to the specific terms of the offer, the minimum requirements are that: Your services must remain active and in good ...There are a few convenient ways to pay your AT&T bill for home internet and TV service. Make a single payment to your AT&T account any of the following ways: Pay bill by phone: 800.288.2020. Call the AT&T customer bill pay number, Monday – Friday between the hours of 8 a.m.-7 p.m. ET, or Saturday 8 a.m.-5 p.m.Do more with myAT&T. View and pay your AT&T bills online, manage multiple accounts, and upgrade your AT&T Wireless, Internet, and home phone services.AT&T Wireless. You can make donations and purchase content, goods, and services from AT&T and other companies by applying charges directly to your wireless account. We’ll send you a text message with the purchase info when you make a mobile purchase or donation. These charges appear in separate sections of your bill.Jan 28, 2022 · Needless to say, the difference is quite a bit. Normally, an iPhone 12 in good condition would fetch you $380 in trade-in credit with AT&T. With a crack, however, the trade-in value plummets in half to $190. In contrast, GadgetGone would offer $300 for the same cracked iPhone 11 (or $511 in good condition). Learn how to upgrade your iPhone or Galaxy phone early with AT&T Next Up or pay off your phone with low monthly payments with the AT&T Installment Plan. Road55. Thanks for a quick reply. It is the fees and other charges that keep going up. I just don't understand it. It started at $7 and now its 9.03 which actually doesn't quite account for all the increases. I have only been with them a little over a year and the bill has gone up more than $4 in that time.Nov 7, 2013 · At sign up, a Next customer can buy a new device without having to pay activation fee or the $36 upgrade fee associated a standard upgrade. There's no financing fee either, and Next participants ... When you sign into the app on your phone, you will see underneath your account section a button that says "See My Bill". Next to the make a payment button (somewhere there, on the right hand side), you will see a button that says "Manage Settings" with a little circle next to it containing the $ sign.Total Money Lost on Early Upgrade: You will lose your trade-in credits from the previous phone = $400. You will lose your AT&T Next Up fee for 18 months ($6 x 18 months) = $108. Total loss ($400 + $108) = $508. Therefore, AT&T Next Up is not an attractive value deal for those who want to save money.Find the best phone insurance plan to cover your phone and other devices. Plan benefits include screen repair, battery & same day replacement of your damaged, lost & stolen phone. Plus get help with filing a claim online.Sep 3, 2019 · The AT&T Next Up plan promises to make this dream a reality. What Is AT&T Next Up? AT&T Next Up lets you upgrade to the newest device, so long as you've paid off 50% of your current phone, for only five dollars more. Mar 24, 2023 · A surcharge is an extra charge for something other than what you are buying. Here are some, but not all, of the taxes, fees, and surcharges you may see on your bill: Federal Universal Service Fee (USF) State Telecom Relay Service Surcharge. State Universal Service Charge. State Cost Recovery Charge. You need to enable JavaScript to run this app. AT&T - Timeout Click your profile icon from the top-right corner. Select Billing from the drop-down menu. Click Bill details. Select Current Statement to view your most recent statement or select Statement History to view previous bills. From here, you can download and view PDF versions of your past 24 billing statements by clicking the statement’s date ... Mar 2, 2023 · There are a few convenient ways to pay your AT&T bill for home internet and TV service. Make a single payment to your AT&T account any of the following ways: Pay bill by phone: 800.288.2020. Call the AT&T customer bill pay number, Monday – Friday between the hours of 8 a.m.-7 p.m. ET, or Saturday 8 a.m.-5 p.m. Sep 3, 2019 · The AT&T Next Up plan promises to make this dream a reality. What Is AT&T Next Up? AT&T Next Up lets you upgrade to the newest device, so long as you've paid off 50% of your current phone, for only five dollars more. Any advice on next steps or any solutions other members have discovered would be helpful as well. --- Summary Performed AT&T NEXT upgrade at my local Best Buy; Shipped old phone back to AT&T using box and prepaid label provided by Best Buy; 4 months later, $259.99 charge appears on my bill for unreturned equipmentiPhone 13 Pro for up to $700 off. Learn how new and existing customers get iPhone 13 Pro for up to $700 off with eligible trade-in when you buy on a qualifying installment plan with an eligible FirstNet Mobile-Pooled plan (min. $28.50/mo.) and trade-in an eligible smartphone. See offer details. View offer 1. Signing into the myAT&T App. 2. Select your bill, under MY WIRELESS PAYMENTS, MY TV PAYMENTS or MY INTERNET PAYMENTS. 3. Enter the amount, date, and payment method. 4. Follow the steps for your payment method. Tip: You can save time when you sign up with hassle-free paperless billing or AutoPay .Jan 10, 2023 · Charges on your bill. Here’s why your first bill can be higher than average: It has one-time activation fees and equipment charges. We bill you for your first full month of service in advance. If you start service in the middle of a bill period, you’ll have charges for the days you used the service. With this in mind, it's never a bad idea to track and manage your data usage . Under the "My wireless devices" tab in the app's main overview screen, you'll see the data usage for your current billing cycle for all the lines on your account. Select "Manage device" and you'll find options to toggle data on/off, and, if applicable, toggle Stream ...When you sign into the app on your phone, you will see underneath your account section a button that says "See My Bill". Next to the make a payment button (somewhere there, on the right hand side), you will see a button that says "Manage Settings" with a little circle next to it containing the $ sign.Good to know: If you cancel in the middle of a bill period, you're responsible for the entire period. It won't be prorated based on your cancel date. If you have an installment plan The remaining unpaid installment balance is due immediately when you cancel the line linked to the plan. The balance will appear on your final bill.If you’d want to update your phone at 50% you’d still need to pay for Next Up which is $5 a month to be able to do that. If you went ahead and decided to trade in your iPhone after 50% of the payments have been made then you would forfeit the reminder of the bill credits from that point forward.Aug 1, 2021 · 2 years ago. It is not added when you change plans, it is added when you purchase a new phone. The $5 next up charge allows you to upgrade early with the return of the phone after you have paid it off at least 50%. It can be removed by you online. Be aware that if you remove it you must pay off the phone 100% And then it is yours to keep or ... Jun 14, 2021 · Just pop in to one of our stores, and an AT&T expert will help you cancel your Next Up enrollment. If it’s been longer than 14 days since you bought your phone, you can remove the AT&T Next Up upgrade feature from your installment plan by going to your myATT account overview (login required) and selecting See my bill . Nov 7, 2022 · We'd be happy to take a closer look into your Next Up concerns @NancylnTexas7. We understand how frustrating this is for you. Let’s meet in a Direct Message to discuss your Next up charge. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the Forums). We look forward to speaking ... Jan 28, 2022 · Needless to say, the difference is quite a bit. Normally, an iPhone 12 in good condition would fetch you $380 in trade-in credit with AT&T. With a crack, however, the trade-in value plummets in half to $190. In contrast, GadgetGone would offer $300 for the same cracked iPhone 11 (or $511 in good condition). The credits will be applied to each monthly bill over the course of your installment agreement. Enjoy your early upgrade Once you receive your new iPhone 14, turn in your old device and enjoy the perks of being an AT&T Next Up customer.Click your profile icon from the top-right corner. Select Billing from the drop-down menu. Click Bill details. Select Current Statement to view your most recent statement or select Statement History to view previous bills. From here, you can download and view PDF versions of your past 24 billing statements by clicking the statement’s date ...See this AT&T unlimited plan here. 2. AT&T 4GB plan| $50 to $40 to per month. The 4GB plan is listed alongside the Value Plus plan as one of the more cost-effective postpaid options. Generally ...AT&T support has little to nothing to do with forum posts. Always read your bill! As mentioned authorized retailers automatically put customers on next up, especially Prime Communication, which is the largest authorized retailer AT&T goods and services. NEXT up can be removed yourself online immediately after upgrade, but only At&t can credit ...Activation, setup, transfer & unlock. Ready, set, go! Activate your device, set it up on our network, and transfer your contacts and info. Apps, features & voicemail. Get the most out of your device. Explore voicemail, messaging, and apps to help you and yours stay safe and connected. International. Apr 13, 2017 · Answer. AT&T should have canceled your account the first time you contacted it to cancel your account. If there was a misunderstanding — which can happen from time to time — then it should have done so the second time and stopped charging you. But this …. I’m not sure how this happened. Another reader also returned his AT&T phone, but ... Login to manage your AT&T Wireless, DIRECTV, U-verse, Internet or Home Phone services. View or pay your bill, check usage, change plans or packages, manage devices & features, and more. Nov 13, 2022 · Heads up: If you decide to remove the AT&T Next Up upgrade option, you can’t add it back. AT&T Installment Plan with Next Up: Price includes monthly smartphone installment payment and a separate additional $6/month AT&T Next Up upgrade feature charge to be upgrade eligible with qualified trade in when 50% of device cost of the financed device ... Nov 13, 2022 · Heads up: If you decide to remove the AT&T Next Up upgrade option, you can’t add it back. AT&T Installment Plan with Next Up: Price includes monthly smartphone installment payment and a separate additional $6/month AT&T Next Up upgrade feature charge to be upgrade eligible with qualified trade in when 50% of device cost of the financed device ... Examples (amounts approximate): $1,099.99 sales price with $0 down is $30.55 per month; with $330 down (30%) is $21.38 per month; or with $600 down is $13.89 per month for 36 months. AT&T Installment Plan with Next Up: Price includes monthly smartphone installment payment and separate additional $6/month Next Up upgrade feature charge to be ...Combine charges for many AT&T accounts into a single invoice with Convergent Bill. Or create multiple convergent bills. With one invoice, you make just one payment! You decide which accounts to include in your bill – click for more information about AT&T Convergent Bill.Billing mess. Hi, I have 2 lines with 2GB shared data. line 1: $40 under contract. line 2: $25 No Contract. Data: $25. I have pre-ordered Iphone 6S plus in ATT Next plan with per month of $31.21. Now I got an PDF from ATT saying below are going to be my next bill charges. line 1: $40 under contract.Explore everything that AT&T Wireless has to offer. Learn more about our cellular network, shop the latest smartphones and browse our best wireless plans.Good to know: If you cancel in the middle of a bill period, you're responsible for the entire period. It won't be prorated based on your cancel date. If you have an installment plan The remaining unpaid installment balance is due immediately when you cancel the line linked to the plan. The balance will appear on your final bill.Jun 14, 2021 · Just pop in to one of our stores, and an AT&T expert will help you cancel your Next Up enrollment. If it’s been longer than 14 days since you bought your phone, you can remove the AT&T Next Up upgrade feature from your installment plan by going to your myATT account overview (login required) and selecting See my bill . Just pop in to one of our stores, and an AT&T expert will help you cancel your Next Up enrollment. If it’s been longer than 14 days since you bought your phone, you can remove the AT&T Next Up upgrade feature from your installment plan by going to your myATT account overview (login required) and selecting See my bill.I never signed up for Next Up but found it has been on bill for months. Started after a new phone was purchased in a At&T store. Was going to pay cash for the phone but representative told me I...We haven't noticed any activity in a while. We're redirecting you for your security.iPhone 13 Pro for up to $700 off. Learn how new and existing customers get iPhone 13 Pro for up to $700 off with eligible trade-in when you buy on a qualifying installment plan with an eligible FirstNet Mobile-Pooled plan (min. $28.50/mo.) and trade-in an eligible smartphone. See offer details. View offer Main steps. Add usage details. To add detailed billing to your wireless account for a monthly fee: Chat with us using the Chat button when available. Call 611 from an AT&T wireless phone. Call 800.331.0500. Visit an AT&T store.Pricing. Monthly recurring price. $14 or $17 depending on device model 7. $45 7. To get more info, see the device protection overview, or check out the program details brochure: Device protection brochure – all states but New York (PDF, 467KB) Device protection brochure for New York state (PDF, 467KB) See all important details.Then, go to the Reprint section of your bill. Customers with combined billing before January 2013. This type of combined bill means you have two account numbers, but the bill is displayed in myAT&T for the non-wireless account. Nothing has changed for you. You can view and pay your bill as you always have. Cancel your combined billing.When you sign into the app on your phone, you will see underneath your account section a button that says "See My Bill". Next to the make a payment button (somewhere there, on the right hand side), you will see a button that says "Manage Settings" with a little circle next to it containing the $ sign.If you’d want to update your phone at 50% you’d still need to pay for Next Up which is $5 a month to be able to do that. If you went ahead and decided to trade in your iPhone after 50% of the payments have been made then you would forfeit the reminder of the bill credits from that point forward.Go paperless. Go to paperless billing. Sign in, if asked. Select the account you want to sign up for paperless billing, if you have more than one. Confirm your info and turn paperless billing On or Off. Follow the prompts to sign up for, or cancel, paperless billing. Check your email inbox to verify your email address and finish signing up.Oct 9, 2022 · Next up is not an add on. It's part of your installment. Login to the My ATT app on mobile. View the bill (not the PDF). Select your line/device. Select Manage the installment. The $5 Next up charge (and installment) should be listed in blue. Blue is a link. Click on it. The option to 'learn or cancel' Next up should be there. 1. Signing into the myAT&T App. 2. Select your bill, under MY WIRELESS PAYMENTS, MY TV PAYMENTS or MY INTERNET PAYMENTS. 3. Enter the amount, date, and payment method. 4. Follow the steps for your payment method. Tip: You can save time when you sign up with hassle-free paperless billing or AutoPay .Here are the steps to cancel AT&T Next Up: Sign into your myAT&T account. Go to the account overview and select See my bill. Select Manage installment plan under Billing & payment options. Select Learn about or cancel Next Up. Follow the prompts provided. 0. 0.Choose your area of interest and follow the steps. You can troubleshoot your TV or Internet service. To troubleshoot your TV or Internet service: 1. Sign in to the myAT&T App. 2. Select Support, from the bottom menu. 3. Select TV or Internet, from the top menu options.Dec 19, 2020 · I never signed up for Next Up but found it has been on bill for months. Started after a new phone was purchased in a At&T store. Was going to pay cash for the phone but representative told me I... Make a bill payment online without signing in! Just provide your account number or active AT&T phone number and easily pay your bill online.I never like to have the $5 next up feature on my account. In December I got new phones for my family and I made sure to say we don't want to have the next up feature added. I went in weeks later to add screen protectors and made sure to say I don't want the $5 next up feature. This was added on all my lines, and I just noticed it's been on my ...Mar 2, 2023 · There are a few convenient ways to pay your AT&T bill for home internet and TV service. Make a single payment to your AT&T account any of the following ways: Pay bill by phone: 800.288.2020. Call the AT&T customer bill pay number, Monday – Friday between the hours of 8 a.m.-7 p.m. ET, or Saturday 8 a.m.-5 p.m. You need to enable JavaScript to run this app. AT&T - Timeout After you pay your device in full, you can upgrade (no need to turn in your old device). Pay off your phone in 36 months. Low monthly payments. $0 down*, 0% interest. *Requires well-qualified & eligible svc. $0 down for well-qual. customers only. Tax due at sale. Limits and restrictions apply. See store for details.
Aug 16, 2022 · Signed up for AT&T almost a year ago and it has been NOTHING BUT HEADACHES. At the time I signed up - I wanted Next Up, I even agreed to have it added to my account. I then had to contact AT&T every month as there were issues with my bill but I never noticed that Next Up wasn't on there. . 23 oczyszczanie organizmu
Official Solution formerlyknownas +79 more ACE - Sage • 109.7K Messages 3 years ago Authorized retailers will often automatically pad their stats by adding insurance and next up. The $5 fee allows you to upgrade when you have paid 50% of your phone off (15 months) .Your AT&T bill includes your most recent charges, current total, and any changes. Bill changes happen for several reasons, including plan updates, new devices, promo expirations, credits, and more. Learn about your first wireless bill Get details on partial month charges View your bill Promos & discountsNov 7, 2022 · We'd be happy to take a closer look into your Next Up concerns @NancylnTexas7. We understand how frustrating this is for you. Let’s meet in a Direct Message to discuss your Next up charge. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the Forums). We look forward to speaking ... Login to manage your AT&T Wireless, DIRECTV, U-verse, Internet or Home Phone services. View or pay your bill, check usage, change plans or packages, manage devices & features, and more.If you’d want to update your phone at 50% you’d still need to pay for Next Up which is $5 a month to be able to do that. If you went ahead and decided to trade in your iPhone after 50% of the payments have been made then you would forfeit the reminder of the bill credits from that point forward.You need to enable JavaScript to run this app. AT&T - TimeoutSign in, if asked. Select the account you want to sign up for AutoPay, if you have multiple accounts. Toggle AutoPay On. Follow the prompts to finish signing up. Repeat these steps for each account you want to pay automatically. Good to know: AutoPay methods using a credit card will have an earlier draft date. AutoPay using a debit card or bank ...Aug 16, 2022 · Signed up for AT&T almost a year ago and it has been NOTHING BUT HEADACHES. At the time I signed up - I wanted Next Up, I even agreed to have it added to my account. I then had to contact AT&T every month as there were issues with my bill but I never noticed that Next Up wasn't on there. Go paperless. Go to paperless billing. Sign in, if asked. Select the account you want to sign up for paperless billing, if you have more than one. Confirm your info and turn paperless billing On or Off. Follow the prompts to sign up for, or cancel, paperless billing. Check your email inbox to verify your email address and finish signing up.The iPhone 13 Pro Max provides new and improved specs and features. AT&T is offering even more value for Next Up customers upgrading to the newest smartphones! Beginning 9/17, for a limited time, the iPhone 13 Pro and Pro Max will be available for up to $500 Off! $500 in bill credits ( $13.89/month over 36 months )We'd be happy to take a closer look into your Next Up concerns @NancylnTexas7. We understand how frustrating this is for you. Let’s meet in a Direct Message to discuss your Next up charge. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the Forums). We look forward to speaking ...If you’d want to update your phone at 50% you’d still need to pay for Next Up which is $5 a month to be able to do that. If you went ahead and decided to trade in your iPhone after 50% of the payments have been made then you would forfeit the reminder of the bill credits from that point forward. A surcharge is an extra charge for something other than what you are buying. Here are some, but not all, of the taxes, fees, and surcharges you may see on your bill: Federal Universal Service Fee (USF) State Telecom Relay Service Surcharge. State Universal Service Charge. State Cost Recovery Charge.Yes it can be removed , but you have to contact AT&T to do it. There is no option online. I should add that there have been several complaints because this $5 charge and 'Next Up' is being added regardless of whether somebody asked for it, or even flat-out asked not to have it added. It can be removed.Just pop in to one of our stores, and an AT&T expert will help you cancel your Next Up enrollment. If it’s been longer than 14 days since you bought your phone, you can remove the AT&T Next Up upgrade feature from your installment plan by going to your myATT account overview (login required) and selecting See my bill.A surcharge is an extra charge for something other than what you are buying. Here are some, but not all, of the taxes, fees, and surcharges you may see on your bill: Federal Universal Service Fee (USF) State Telecom Relay Service Surcharge. State Universal Service Charge. State Cost Recovery Charge..